Principles
For Effective Leadership
By Jeff Bertok
Webmaster - Hoopieworld.com
Captain, Lincoln VFRC
A while ago I took a Leadership class through my
employer. Even though the class was business oriented, I realized that much of
what was taught could be applied to firefighters as well. I would like to discuss
five steps to becoming a better leader.
Let me first start off saying that I do
not claim to be the best officer in the world, nor am I slamming anyone that
I work with. My intention of this article is only to try to help people become
better leaders if they want. I try to follow the following principles, but there
is always room for improvement and every situation is different.
The first principle
is Focus on the situation, issue, or behavior, not on the person. The idea behind
this principle is to not get caught up in petty personal politics with other
people or companies. This can be internal or external. An example of an internal
use is eliminating the buddy system for officers. Whether you are casting a vote
for someone or you are a chief officer appointing offices, you should choose
who is best and most qualified for the job, not the person that bought you the
most beers or sticks up for you the most. An external example is not calling
a neighboring company for mutual aid just because they didn’t
call you at their last call, or some silly reason like that. Focus on the situation,
will the incident be cleaned up faster if that company was called instead of
one coming much closer or not? Sometimes the closest company isn’t always
the fastest or most qualified one, so there are other factors, but hopefully
you get what I am trying to get at.
The second principle is Maintain the self-confidence
and self-esteem of others. This is pretty self explanatory and most often times
happens with guys that try hard but just don’t know any better.. There
is no better way to chase off firefighters than to embarrass and scream at them
around the station and on scene. If you are more experienced and see someone
doing something stupid, take the high road and work with them to make sure they
do the job right.
The third principle is Maintain constructive relationships.
This has mutual aid companies written all over it. As an officer it is important
to quickly address any mudslinging that may start between your company and another.
Finding the source of the trouble isn’t always easy to do, but communicating
with the other company will help ease over any hard feelings. We are all here
for a common purpose, and there is no reason that fire companies shouldn’t
get along. Maintaining internal member relationships is important as well, because
you want to make everyone feel they are part of the company and needed. If not,
you will lose valuable members at a time when finding new members is difficult.
Don’t
chase away current members by ignoring their ideas or not giving them credit
when credit is due.
The fourth principle is Take initiative to make
things better. A lot of times things could be improved very easily, but aren’t because “We’ve
never done it that way” or “This is how its been for 30 years”.
Instead of accepting that answer, find ways to prove how a change would benefit
your company or community. Do the research that shows you can save this amount
of money if you change how you do XYZ. Or if you feel your company doesn’t
offer enough training, set up training events to see if others are interested
and start training more. Another example is many people constantly say we should
do this, or we should do that. They play the what if game and are a Monday morning
quarterback. They have a thousand ideas, which is usually a good thing, but they
don’t follow up on them. If you have an idea on how to make something better,
take the initiative to come up with a game plan and get it implemented.
The final
principle is Lead by example. It relates to the fourth principle but is a little
different because it is based on your actions. This is another self-explanatory
principle. Act how you would like the others in your department to act. A lot
of times, people copy bad habits from others more easily than good habits, especially
with people in charge. If you are a chief officer, and you are cutting corners
on something you need to be careful because you are sending all the other members
below you that it is ok to cut corners. Referring back to training, if you feel
your department needs more training, setup the training sessions and participate
religiously to the newly setup training sessions. If you start coming every session,
others may follow.
I hope that this article can help someone out there
become a better leader, whether you are a new officer, or you have been an officer
for 30 years. Also remember that you don’t have to be an officer to be
a leader. You can apply these principles in everyday situations.
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